Context

Krispy Kreme recently had to ditch their doughnut-decorating robots because they were a messy disaster, forcing them to switch back to human workers. This raises an interesting debate for our local market: while automation promises efficiency and cost-cutting, are we sacrificing the quality and personal touch that only humans can provide? Do you think Nigerian companies are jumping on the 'AI/automation' trend too quickly, or is the human factor still the secret ingredient to business success in Nigeria?