Have you ever been sued or threatened for something you said while running your business?
Context
Many Nigerian business owners focus on sales and marketing, but we often forget how a simple disagreement with a customer or a casual promise on WhatsApp can land us in legal trouble. From service disputes to misinterpreted social media comments, where do you draw the line between being 'customer-friendly' and protecting your business from unnecessary liability? Have you or someone you know ever faced a situation where a minor customer interaction escalated into a major legal headache?
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