Context

As more local enterprises start adopting AI agents to handle customer service and operations, experts are warning that while we are getting better at managing these tools, nobody seems to have a grip on the true cost of running them. If you can't measure how much an AI agent is spending in real-time, is it actually a business asset or a potential financial trap? I'd love to hear from tech leads and business owners in the country: how are you budgeting for AI, and are you worried about hidden operational costs eating into your profits?